CRICOS code 112544C

Overview

Australian_Qualifications_Framework

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Career Outcomes

  • Case Worker/ Manager.
  • Youth Worker
  • Family Support Worker
  • Program Coordinator
  • Family Services Coordinator
  • Social Housing Coordinator

Get a Free Course Guide

Course at a Glance

Duration​

104 Week​

Language

English

Assessments

Yes

Enrollment Fees

AUD $250 (non-RFD)

Course Fees

Total- AUD $ 24,000

Material Fees

AUD $500

International students must:

  • Have completed the equivalent of Year 12. (*see IIE international academic admission guide for academic entry requirement)
  • Participate in a course entry interview to determine suitability for the course and student needs.
  • Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
  • Educated for 5 years in an English-speaking country; or

Note that other English language tests such as PTE and TOEFL can be accepted.  You are required to provide your results so that we can confirm they are equivalent to IELTS 6

This qualification will be delivered over 104 weeks, including 80 weeks of training and assessment spread over 8 terms of 10 weeks and 24 weeks holiday, 100 hours of work placement required to complete by student.Holidays are 3 weeks per term.

Class sessions are planned to ensure that students have a mixture of practical and theoretical components and those classes cater to a wide variety of learning styles. Additionally, workplace practices and environments are simulated and used to conduct skills-based assessments in accordance with unit requirements. The timing for this course will be advised in the Letter of Offer.

Code Title
CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety

Electives

CHCPOL003 Research and apply evidence to practice
BSBPEF401 Manage personal health and wellbeing
CHCCOM003 Develop workplace communication strategies
CHCDIV003 Manage and promote diversity
CHCMGT003 Lead the work team
CHCPRP001 Develop and maintain networks and collaborative partnerships
BSBTWK503 Manage meetings
BSBPEF502 Develop and use emotional intelligence

Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:

  • Projects
  • Observations
  • Portfolios
  • Supervisor reports
  • Presentations
  • Report writing
  • Questioning (oral or written)

At the beginning of each unit, trainers will outline the assessment tasks that must be completed.

Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at www.iie.edu.au

For international students, the granting of course credit may affect course fees as well as the duration of the course.

The result of an application for credit and any changes to fees or course duration will be advised to students in writing.

If course credit is granted following the issuance of the Confirmation of Enrollment, students will receive a new Confirmation of Enrollment showing a reduced duration.

For any questions about course credit, contact us at the details shown below.

100 hours of work placement required.

Work Placement arrangements

Prior to commencing the work placement, we will ensure that the workplace has all the facilities and equipment needed and we will also talk to your work placement provider about activities that you will complete.

For our early childhood courses, you are required to have a Working with Children Check which will be at your own cost.

For the CHC52015 Diploma of Community Services, you are required to have a Police Check which will be at your own cost.

We will provide you with detailed information about your placement once you start your course with us.

Delivery Mode

15hrs face to face classroom-based
5 Hrs. Online Via Online Learning System
Workplace based

Delivery Location

  • IIE Main Campus at IIE Main Campus
    Level 1 & 2, 16-18 Wentworth Street
    Parramatta, NSW 2150, Australia
    1. Level 8, 85 Queen Street,
      Melbourne, VIC 3000, Australia and remove Tasmania Campus
  • Level 8, 85 Queen Street,
    Melbourne, VIC 3000, Australia

IIE Main Campus
Level 1 & 2, 16-18 Wentworth Street
Parramatta, NSW 2150, Australia
Phone: 0061(02)88972125
Email: info@iie.edu.au | admission@iie.edu.au | international@iie.edu.au
Web: www.iie.edu.au