Overview
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
The latest release of the qualification and packaging rules can be found at the following link: https://training.gov.au/Training/Details/SIT60322
Career Outcomes
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Café Owner/Manager
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Head Chef
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Hotel Owner/ Manager
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Executive Chef
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Head Chef
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Club Manager
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Course at a Glance
Duration
104 week
Language
English
Assessments
Yes
Enrollment Fees
AUD $250 (non-RFD)
Course Fees
Total- AUD $ $25,000
Material Fees
AUD $500
Related Course
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Entry Requirements
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Duration
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Course Structure
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Assessment
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Course Credit
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Work Placement
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Location
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Admission contact
International students must:
- Have completed the equivalent of Year 12. (*see IIE international academic admission guide for academic entry requirement)
- Participate in a course entry interview to determine suitability for the course and student needs.
- Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
- Educated for 5 years in an English-speaking country; or
Note that other English language tests such as PTE and TOEFL can be accepted. You are required to provide your results so that we can confirm they are equivalent to IELTS 5.5.
This qualification will be delivered over 104 weeks, including 80weeks of training and assessment spread over 8 terms of 10 weeks each and 24 weeks of holidays. Holidays are 3 weeks per term.
Class sessions are planned to ensure that students have a mixture of practical and theoretical components and those classes cater for a wide variety of learning styles.Additionally, workplace practices and environments are simulated and used to conduct skills-based assessments in accordance with unit requirements. The timing for this course will be advised in the Letter of Offer.
| BSBFIN601 | Manage organisational finances |
| BSBOPS601 | Develop and implement business plans |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXFIN011 | Manage physical assets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM009 | Lead and manage people |
| SITXHRM010 | Recruit, select and induct staff |
| SITXHRM012 | Monitor staff performance |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXMPR014 | Develop and implement marketing strategies |
| SITXWHS008 | Establish and maintain a work health and safety system |
Electives
| SITXFSA005 | Use hygienic practices for food safety |
| SITHIND008 | Work effectively in hospitality service |
| SITHCCC023* | Use food preparation equipment |
| SITHCCC026* | Package prepared foodstuffs |
| SITHCCC027* | Prepare dishes using basic methods of cookery |
| SITHCCC028* | Prepare appetisers and salads |
| SITHCCC029* | Prepare stocks, sauces and soups |
| SITHCCC030* | Prepare vegetable, fruit, eggs and farinaceous dishes |
| SITHCCC031* | Prepare vegetarian and vegan dishes |
| BSBTWK503 | Manage meetings |
| BSBCMM411 | Make presentations |
| SITXCOM010 | Manage conflict |
| BSBTEC301 | Design and produce business documents |
| BSBTEC302 | Design and produce spreadsheets |
| BSBTEC303 | Create electronic presentations |
| BSBOPS504 | Manage business risk |
| BSBSUS511 | Develop workplace policies and procedures for sustainability |
| HLTAID011 | Provide First Aid |
| SITXWHS006 | Identify hazards, assess and control safety risks |
Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:
- Projects
- Observations
- Portfolios
- Supervisor reports
- Presentations
- Report writing
- Questioning (oral or written)
At the beginning of each unit, trainers will outline the assessment tasks that must be completed.
Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at www.iie.edu.au
For international students, the granting of course credit may affect course fees as well as the duration of the course.
The result of an application for credit and any changes to fees or course duration will be advised to students in writing.
If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration.
For any questions about course credit, contact us at the details shown below.
Work Placement
Unit SITXCCS016 Develop and manage quality customer service practices requires that students complete 4 service periods. Service period hours are 4 hours.
For our early childhood courses, you are required to have a Working with Children Check which will be at your own cost.
For the CHC52015 Diploma of Community Services, you are required to have a Police Check which will be at your own cost.
We will provide you with detailed information about your placement once you start your course with us.
Delivery Mode
15hrs face to face classroom-based
5 Hrs. Online Via Online Learning System
Workplace based
Delivery Location
- IIE Main Campus at
Level 1 & 2, 16-18 Wentworth Street
Parramatta, NSW 2150, Australia - IIE Tasmania Campus at Level 1, 116 Bathrust Street, Hobart, Tasmania 7000
IIE Main Campus
Level 1 & 2, 16-18 Wentworth Street
Parramatta, NSW 2150, Australia
Phone: 0061(02)88972125
Email: info@iie.edu.au | admission@iie.edu.au | international@iie.edu.au
Web: www.iie.edu.au
