CRICOS Course Code:102964K

Overview

Australian_Qualifications_Framework

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Possible job titles include:

  • banquet or function manager
  • bar manager
  • cafe manager
  • chef de cuisine
  • chef patissier
  • club manager
  • executive housekeeper
  • front office manager
  • gaming manager
  • kitchen manager
  • motel manager
  • restaurant manager
  • sous chef
  • unit manager catering operations.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

The latest release of the qualification and packaging rules can be found at the following link:

https://training.gov.au/Training/Details/SIT50422

Career Outcomes

  • Function Manager
  • Bar Manager
  • Café Manager
  • Sous Chef
  • Kitchen Manager
  • Chef De Cuisine

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Course at a Glance

Duration​

78 week

Language

English

Assessments

Yes

Enrollment Fees

AUD $250 (non-RFD)

Course Fees

Total- AUD $ $16,000

Material Fees

AUD $500

International students must:

  • Have completed the equivalent of Year 12. (*see IIE international academic admission guide for academic entry requirement)
  • Participate in a course entry interview to determine suitability for the course and student needs.
  • Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
  • Educated for 5 years in an English-speaking country; or

Note that other English language tests such as PTE and TOEFL can be accepted.  You are required to provide your results so that we can confirm they are equivalent to IELTS 5.5.

This qualification will be delivered over 78 weeks, including 60 weeks of training and assessment spread over 6 terms of 10 weeks each, plus one work placement block completed the term break and 18 weeks of holidays. Holidays are 3 weeks per term.

Class sessions are planned to ensure that students have a mixture of practical and theoretical components and those classes cater for a wide variety of learning styles.Additionally, workplace practices and environments are simulated and used to conduct skills-based assessments in accordance with unit requirements. The timing for this course will be advised in the Letter of Offer.

Core Units

SITXCCS015

Enhance customer service experiences

Core

SITXCCS016

Develop and manage quality customer service practices

Core

SITXCOM010

Manage conflict

Core

SITXFIN009 

Manage finances within a budget

Core

SITXFIN010

Prepare and monitor budgets

Core

SITXGLC002

Identify and manage legal risks and comply with law

Core

SITXHRM008

Roster staff

Core

SITXHRM009

Lead and manage people

Core

SITXMGT004

Monitor work operations

Core

SITXMGT005

Establish and conduct business relationships

Core

SITXWHS007

Implement and monitor work health and safety practices

Core

Electives Units

SITXFSA005

Use hygienic practices for food safety

SITHKOP013*

Plan cooking operations

SITHCCC023*

Use food preparation equipment

SITHCCC026*

Package prepared foodstuffs

SITHCCC027*

Prepare dishes using basic methods of cookery

SITHCCC028*

Prepare appetisers and salads

SITHCCC029*

Prepare stocks, sauces and soups

SITHCCC030*

Prepare vegetable, fruit, eggs and farinaceous dishes

SITHCCC031*

Prepare vegetarian and vegan dishes

SITHCCC035*

Prepare poultry dishes

SITHCCC036*

Prepare meat dishes*

SITHCCC037*

Prepare seafood dishes*

SITHCCC038*

Produce and serve food for buffets

SITHCCC040*

Prepare and serve cheese

SITHCCC041*

Produce cakes, pastries and breads*

SITHCCC042*

Prepare food to meet special dietary requirements

BSBTEC301

Design and produce business documents

Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:

  • Projects
  • Observations
  • Portfolios
  • Supervisor reports
  • Presentations
  • Report writing
  • Questioning (oral or written)

At the beginning of each unit, trainers will outline the assessment tasks that must be completed.

 

Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at www.iie.edu.au

For international students, the granting of course credit may affect course fees as well as the duration of the course.

The result of an application for credit and any changes to fees or course duration will be advised to students in writing.

If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration.

For any questions about course credit, contact us at the details shown below.

Work Placement 

Unit SITXCCS016 Develop and manage quality customer service practices requires that students complete 4 service periods. Service period hours are 4 hours. 

Delivery Mode

15hrs face to face classroom-based
5 Hrs. Online Via Online Learning System
Workplace based

Delivery Location

IIE Main Campus at
Level 1 & 2, 16-18 Wentworth Street
Parramatta, NSW 2150, Australia

IIE Main Campus

IIE Main Campus
Level 1 & 2, 16-18 Wentworth Street
Parramatta, NSW 2150, Australia
Phone: 0061(02)88972125
Email: info@iie.edu.au | admission@iie.edu.au | international@iie.edu.au
Web: www.iie.edu.au