CRICOS Code: 110862E

Overview

Australian_Qualifications_Framework

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

The latest release of the qualification and packaging rules can be found at the following link: https://training.gov.au/Training/Details/SIT60322

Career Outcomes

  • Café Owner/Manager
  • Head Chef
  • Hotel Owner/ Manager
  • Executive Chef
  • Head Chef
  • Club Manager

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Course at a Glance

Duration​

104 week

Language

English

Assessments

Yes

Enrollment Fees

AUD $250 (non-RFD)

Course Fees

Total- AUD $ $25,000

Material Fees

AUD $500

Related Course

International students must:

  • Have completed the equivalent of Year 12. (*see IIE international academic admission guide for academic entry requirement)
  • Participate in a course entry interview to determine suitability for the course and student needs.
  • Have an IELTS* score of 5.5 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
  • Educated for 5 years in an English-speaking country; or

Note that other English language tests such as PTE and TOEFL can be accepted.  You are required to provide your results so that we can confirm they are equivalent to IELTS 5.5.

This qualification will be delivered over 104 weeks, including 80weeks of training and assessment spread over 8 terms of 10 weeks each and 24 weeks of holidays. Holidays are 3 weeks per term.

Class sessions are planned to ensure that students have a mixture of practical and theoretical components and those classes cater for a wide variety of learning styles.Additionally, workplace practices and environments are simulated and used to conduct skills-based assessments in accordance with unit requirements. The timing for this course will be advised in the Letter of Offer.

BSBFIN601 Manage organisational finances
BSBOPS601 Develop and implement business plans
SITXCCS016 Develop and manage quality customer service practices
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXFIN011 Manage physical assets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM009 Lead and manage people
SITXHRM010 Recruit, select and induct staff
SITXHRM012 Monitor staff performance
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXMPR014 Develop and implement marketing strategies
SITXWHS008 Establish and maintain a work health and safety system

Electives

SITXFSA005 Use hygienic practices for food safety
SITHIND008 Work effectively in hospitality service
SITHCCC023* Use food preparation equipment
SITHCCC026* Package prepared foodstuffs
SITHCCC027* Prepare dishes using basic methods of cookery
SITHCCC028* Prepare appetisers and salads
SITHCCC029* Prepare stocks, sauces and soups
SITHCCC030* Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC031* Prepare vegetarian and vegan dishes
BSBTWK503 Manage meetings
BSBCMM411 Make presentations
SITXCOM010 Manage conflict
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBOPS504 Manage business risk
BSBSUS511 Develop workplace policies and procedures for sustainability
HLTAID011 Provide First Aid
SITXWHS006 Identify hazards, assess and control safety risks

Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:

  • Projects
  • Observations
  • Portfolios
  • Supervisor reports
  • Presentations
  • Report writing
  • Questioning (oral or written)

At the beginning of each unit, trainers will outline the assessment tasks that must be completed.

 

Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning) as per the information included in our International Student Handbook, which is available at www.iie.edu.au

For international students, the granting of course credit may affect course fees as well as the duration of the course.

The result of an application for credit and any changes to fees or course duration will be advised to students in writing.

If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration.

For any questions about course credit, contact us at the details shown below.

Work Placement

Unit SITXCCS016 Develop and manage quality customer service practices requires that students complete 4 service periods. Service period hours are 4 hours. 

For our early childhood courses, you are required to have a Working with Children Check which will be at your own cost.

For the CHC52015 Diploma of Community Services, you are required to have a Police Check which will be at your own cost.

We will provide you with detailed information about your placement once you start your course with us.

Delivery Mode

15hrs face to face classroom-based
5 Hrs. Online Via Online Learning System
Workplace based

Delivery Location

 

IIE Main Campus
Level 1 & 2, 16-18 Wentworth Street
Parramatta, NSW 2150, Australia

Level 8, 85 Queen Street
Melbourne, VIC 3000, Australia

 

IIE Main Campus
Level 1 & 2, 16-18 Wentworth Street
Parramatta, NSW 2150, Australia
Phone: 0061(02)88972125
Email: info@iie.edu.au | admission@iie.edu.au | international@iie.edu.au
Web: www.iie.edu.au